Privacy policy

Privacy Policy

Last Updated: March 15, 2026

GlovesMate USA ("we", "us", or "our") operates glovesmateusa.com. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely — we do not store card details)
  • IP address, browser type, and browsing behavior
  • Order history and communication records

2. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send promotional emails (only if you opt in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Shipping carriers (FedEx, UPS, USPS) to fulfill orders
  • Payment processors (Shopify Payments, PayPal) to process transactions
  • Marketing tools (Google Analytics) to improve our store
  • Legal authorities if required by law

4. Cookies

Our website uses cookies to keep items in your cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings at any time.

5. Data Security

We use industry-standard SSL encryption to protect your data. All payment transactions are processed through secure, PCI-compliant payment gateways.

6. Your Rights

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing emails at any time
  • Request a copy of your data

To exercise these rights, email: help@glovesmateusa.com

7. Children's Privacy

Our store is not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

Brand Name: Glovesmate USA
Address: 10990 Wilshire Blvd,
Suite 1410 Los Angeles, CA 90024

Email: Help@glovesmateusa.com

Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM (EST)

Response Time:
Our customer support team typically responds to inquiries within 24 business hours on working days.