Shipping policy
Shipping Policy
We are committed to delivering your order quickly and safely across the United States.
Where We Ship
We currently ship within the United States only (all 50 states including Alaska and Hawaii). We do not ship internationally at this time.
Processing Time
- Orders are processed within 1-2 business days (Monday–Friday)
- Orders placed on weekends or holidays are processed the next business day
- You will receive a confirmation email with tracking info once shipped
Shipping Rate
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 Business Days | $10.00 (Flat Rate) |
A flat shipping fee of $10.00 applies to all orders shipped within the United States. No minimum order required.
Tracking Your Order
- Once your order ships, you will receive an email with a tracking number
- Track your order at usps.com, fedex.com, or ups.com
- Allow 24 hours for tracking to activate
Delayed or Lost Packages
- If your package is delayed beyond the estimated delivery window, contact us at help@glovesmateusa.com or call +1-512-615-5716
- If your package is lost in transit, we will investigate and reship or refund at no charge to you
Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at help@glovesmateusa.com before the order ships.
Contact Us
Brand Name: Glovesmate USA
Address: 10990 Wilshire Blvd,
Suite 1410 Los Angeles, CA 90024
Email: Help@glovesmateusa.com
Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Response Time:
Our customer support team typically responds to inquiries within 24 business hours on working days.